Built-in Debug Logger

When something does not work, the first question is what happened. The plugin writes its own log of opt-in attempts, autoresponder replies and errors, so you can see the answer without any server setup. You do not need WP_DEBUG for it.

Where to find it:

Free List Building, then the Settings tab. Scroll to the bottom, below Advanced, to the Debug Log section.

What the log shows:

• The newest 100 entries, newest first, in a dark text box.
• Each line starts with the date and time and a level, for example [INFO] for a successful subscribe or [ERROR] for a problem.
• Lines such as "Mailchimp: Successfully subscribed" followed by the masked address, or a provider's own error message.
• The number of entries on the right, for example 4 entries.
• When there is nothing to show: "No plugin errors found. Everything is working fine!"

Privacy built in:

• Email addresses are masked: only the first letter and the domain stay, with stars in between.
• API keys, tokens, passwords and license keys are replaced with [REDACTED].
• The error text from your provider stays readable, so the log is still useful for support.

Where the file is kept:

The log is saved in its own private folder inside your uploads folder, named listbuilderpro-logs- followed by a random code. The folder is protected so it cannot be opened in a browser. If WP_DEBUG_LOG is turned on in your site, a copy of each line also goes to the WordPress debug.log.

The buttons:

• Copy to Clipboard: copies the whole log. The button reads Copied! for a moment.
• Clear Log: empties the log after you confirm.

Step by step: send the log to support:

1. Reproduce the problem, for example opt in on the funnel that is not working.
2. Open Settings and scroll to Debug Log.
3. Click Copy to Clipboard.
4. Paste the log into your support ticket with a short description.

A real example:

A new subscriber does not appear in Sam's ActiveCampaign list. Sam opts in on the checklist funnel with a test address, opens the Debug Log and sees "ActiveCampaign: Successfully subscribed" with the masked test address and "to list 3". The plugin did its part, so Sam checks ActiveCampaign's automations next and finds the contact waiting there.

Tips:

• Clear the log before a test, then read only the new lines.
• Provider error text is shown as the provider wrote it, which usually names the fix, such as a wrong list ID.
• For a full picture of your server, see The Diagnostics Tab. For help, see How to Get Support.