"404 Error on Funnel Pages"

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Funnel pages are not WordPress posts. The plugin serves them from a web address pattern, yoursite.com/free/funnel-name/, which WordPress has to know about. A 404 page means one of four simple things needs a look. Work through them in order.

If the page is your theme's 404 page:

The Free List Building Website section of the Diagnostics tab with the Permalinks row showing Enabled
The Permalinks row on the Diagnostics tab should say Enabled.

WordPress does not know the funnel address yet. This is a permalink setting.

  1. Click the Diagnostics tab and look at the Permalinks row. Enabled is what you want. If it says Plain, funnels cannot open.
  2. In WordPress go to Settings → Permalinks, choose Post name and click Save Changes.
  3. Open the funnel address again.

If Permalinks already says Enabled:

The Advanced section of Settings with the Flush Rewrite Rules button
Flush Rewrite Rules refreshes the funnel addresses.

The saved address rules may be out of date, for example after a migration or a change of URL Prefix.

  1. Go to Free List Building, Settings tab, scroll to Advanced and click Flush Rewrite Rules.
  2. Or go to Settings → Permalinks in WordPress and click Save Changes without changing anything. Both do the same job.
  3. Open the funnel address again.

If the page says "404 - Page Not Found" on a plain white page:

The funnel exists but is switched off. Open the Funnels tab, find the funnel and turn its switch on (blue). See Enabling and Disabling Funnels.

If the page says "404 - Funnel Not Found":

The name in the address does not match any funnel. Funnel names are case sensitive, for example EmailListBuildingChecklist. Copy the address from the funnel's Edit page (Funnel URL) or from the Preview button on the Funnels tab instead of typing it.

If the page says "404 - File Not Found":

The funnel's files are not on your server yet. The page adds "Funnel assets may not be installed yet." Open the Assets tab and download the funnel assets. See Downloading Funnel Assets.

If you changed the URL Prefix:

Old links with the previous prefix no longer open. Use the new address shown under URL Prefix in Settings. See URL Prefix.

A real example:

After moving Your Site to a new host, every funnel showed the theme's 404 page. Diagnostics said Permalinks: Enabled, so Sam clicked Flush Rewrite Rules in Settings, Advanced. All funnels opened again straight away.

Tips:

  • A caching plugin can keep serving an old 404. Clear its cache after any fix. See Plugin Conflicts.
  • Visit yoursite.com/free/ on its own: it takes you to your Showcase page, which is a quick check that the funnel addresses are working.
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