"Assets Not Downloading"

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Each funnel needs its own files on your server: the opt-in page, the download page, the PDF, the cover image and the legal pages. The Assets tab downloads them all in one go. It is a large download, so a slow or strict host can stop it part way. Here is how to get every file in place.

Where to find it:

The Overall Status box on the Assets tab showing 96 / 96 Funnels Installed with the download and scan buttons
Overall Status on the Assets tab, with Download All Funnel Assets and Scan for Manually Uploaded Assets.

Go to Free List Building and click the Assets tab. Overall Status shows how many funnels are installed, for example 96 / 96 Funnels Installed, and Category Breakdown shows each category.

Step by step:

The PHP section of the Diagnostics tab listing PHP Version, Memory Limit and Max Execution Time
The PHP section of Diagnostics shows the limits that matter for downloads.
  1. Click the Diagnostics tab and look at the PHP section. Max Execution Time should be 60 seconds or more; a shorter value shows "Recommend 60s+ for asset downloads". Memory Limit should be 128M or more.
  2. If either is low, ask your host to raise max_execution_time and memory_limit. Most hosts do this in minutes.
  3. Go back to the Assets tab and click Download All Funnel Assets. The button changes to Downloading... while it works. Leave the page open until it finishes.
  4. If an error message appears, copy it. It comes from your server and tells your host what to look at.
  5. Check Overall Status again. It should now show all funnels installed.

If the download keeps stopping:

The Manual Upload (FTP Fallback) box on the Assets tab with the upload folder and five steps
The Manual Upload box shows the exact folder for your site.

Upload the files yourself.

  1. Download the funnel asset zip from your purchase confirmation email and unzip it on your computer.
  2. Using FTP or your host's file manager, upload the funnel folders into wp-content/uploads/listbuilderpro-assets/funnels/ (the Manual Upload (FTP Fallback) box on the Assets tab shows the exact folder for your site).
  3. Each funnel folder should contain index.html, download.html and download.pdf, plus its images and legal pages.
  4. Click Scan for Manually Uploaded Assets. A message such as "96 of 96 funnel assets found." confirms it.

If Diagnostics shows uploads/listbuilderpro-assets/ as missing or not writable:

WordPress cannot write to your uploads folder. Ask your host to make wp-content/uploads writable, then try again.

A real example:

On a small shared plan, Your Site's download stopped after a minute. Diagnostics showed Max Execution Time 30s. Sam asked the host to raise it, clicked Download All Funnel Assets again and all 96 funnels installed.

Tips:

  • A funnel counts as installed when both its opt-in page and its PDF are in place.
  • See Downloading Funnel Assets, What's Included in Each Funnel Folder and Manual Upload via FTP for more detail.
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