ResultsAiX Search & Member Activity asks for your licence key the first time you open it. Until a key is active the plugin shows only the activation screen, and the search bar shortcodes stay quiet on the front of your site, so this is always your first step.
Your key decides your plan as well. One plugin, one key: a Core key switches on the search features and a PRO key switches on everything. There is nothing else to install.
Where to find it:
Click AiX Search in your WordPress sidebar. Before activation you see a screen called Activate Your License. After activation the licence lives in a panel at the top of AiX Search, then Settings.
Where your key came from:
Your key was emailed to you from info@resultswithkevin.com right after you bought. It looks like AISEARCH-XXXX-XXXX-XXXX.
How to activate:
- Go to AiX Search in your WordPress sidebar.
- Paste your key into the box.
- Click Activate.
You see a short message. On a PRO key it reads PRO license activated. Every feature is unlocked. Enjoy! On a Core key it reads License activated. Enjoy! The full menu appears on the next screen.
How many sites can I use it on?
Your licence covers up to 3 of your own websites. Each site you activate uses one of those slots, and the licence panel shows how many are in use.
The licence panel:
Open AiX Search, then Settings. The panel at the top shows:
- License Key: your key, masked so only the start and the last four characters show
- Status: Active when everything is in order
- Licensed To: the email address the licence belongs to
- Activated Domains: every site this key is active on, with a count such as 2/3 sites used. Your current site is marked (this site)
Under the list are three buttons: Refresh License Info, Deactivate This Site, and All my keys & downloads, which opens your customer portal.
Changing your key:
Type the new key into the Change license key box and click Replace key. This is also how you move from a Core key to a PRO key.
Moving the plugin to a different site:
- On the old site, open AiX Search, then Settings.
- Click Deactivate This Site and confirm.
- Activate your key on the new site.
Your settings, rules and index stay on the old site exactly as they were, so if you reactivate there later everything is waiting for you.
Freeing a slot from another site:
In the Activated Domains list, click Remove beside any other site. This frees that slot for a new site, which is handy for staging copies or a site you no longer look after. The Remove button beside your current site is greyed out; use Deactivate This Site for that one.
When the licence server is out of reach:
If your site cannot reach the licence server at the moment you activate, the plugin activates on your site anyway and shows Activated on this site. We will finish syncing with the license server shortly. It checks again each day by itself, so there is nothing for you to do.
If you see a message:
- That key does not include ResultsAiX Search: the key is for a different product. Check your purchase email for the AISEARCH key.
- This license has no sites left: open the licence panel on a site you no longer use and deactivate it, or click Remove beside that site, then try again.
- That license key was not accepted: copy the key again from your email, with no spaces at either end, and paste it again.
Need your key again? Use the Find it in your portal link under the key box, or open a support ticket and we will resend it.
A real example:
The owner of yoursite.com runs a live site and a staging copy at staging.yoursite.com. Both are activated, so the panel shows 2/3 sites used. When the staging copy is finished with, one click on Remove frees the slot for the next project.
Tips:
- Activate the live site first, then any staging copy.
- See Core And PRO In One Plugin to check which plan your key carries.
- Next, choose your content in Choosing What Appears In Search.