🗂️ Managing Your Bridge List

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The Bridges tab with twelve bridges, the heartbeat, Run Sync Now, the sort box and the search box
The Bridges tab of yoursite.com, newest first.

Everything you build lives on the Bridges tab, one row per bridge. From here you can see at a glance what every bridge does, how it is doing, and change any of it.

What a row tells you:

  • Coloured badges for the source, an arrow, and the destinations. More than four destinations show as a +N badge.
  • The bridge name with a status dot: green for a successful last run, amber for not run yet or a partial last run, red for a failed one, grey for paused.
  • A target badge with a number when filters are set.
  • The source list, Instant or the delay and drip setting, and the queued count with Deliver now and Discard when contacts are waiting.
  • When it last ran, its total and its count today.

The buttons on each row:

  • Test runs a dry run with a live test box underneath. See Testing A Bridge With Dry Run.
  • History opens the recent runs. Clicking the row's details line does the same. See Run History For A Single Bridge.
  • Backfill and Migrate appear when the source can provide its existing contacts. See their articles.
  • Pause or Enable.
  • Edit opens the builder with everything filled in.
  • Clone duplicates the bridge.
  • Delete removes it after you confirm.

Sorting:

With two or more bridges, a Sort box offers Newest first, Oldest first, Name (A to Z), Name (Z to A) and Manual order. Your choice is remembered in your browser. In Manual order, drag a row by its grip on the far left to reorder.

Searching:

With five or more bridges, a search box matches the bridge name, the app names and the list names as you type.

Pause and enable:

A paused bridge row shown faded, with Not run yet and an Enable button
A paused bridge is faded and shows Enable instead of Pause.

Pausing stops a bridge without deleting it. Paused bridges are skipped by the five minute check and shown faded. A paused bridge also holds its queue, so contacts waiting on a delay or a drip stay in line and carry on when you enable it.

Clone:

Clone makes a copy named with (copy) on the end. The copy starts paused, so you can change its source or destination before it moves anybody. Like any new bridge, it only relays contacts who arrive after it was made.

Bulk actions:

Two bridges ticked and the bulk bar showing 2 selected with Enable, Pause, Delete and Clear
Tick bridges and the bulk bar appears.

Tick the box on several rows, or the box next to the bridge count to select all. A bar appears with Enable, Pause, Delete and Clear. Delete asks you to confirm first.

Run Sync Now:

The button at the top runs the five minute check straight away for every enabled bridge, and delivers any delayed or dripped contacts that are due.

A real example:

After a product launch, yoursite.com had a duplicate bridge it no longer needed and an old Mautic bridge it wanted to keep for later. The owner ticked both, clicked Pause in the bulk bar, then deleted the duplicate on its own. The Mautic copy now sits faded at the top, ready to enable.

Reading the details line:

Under each bridge name, the details line reads left to right.

  • The clipboard icon and source list, such as All Stripe payments and new customers.
  • Instant, or a stopwatch chip such as 2 days delay or drip 2 per hour.
  • A queued count with Deliver now and Discard, when contacts are waiting.
  • The clock icon with the last run, such as 2 hours ago.
  • The total, and today's count when there has been one today.

Click anywhere on that line to open the run history.

Everyday routines:

  • Monday: open the Bridges tab and look for any amber or red dots.
  • After a change: click Test on the bridge, then watch History.
  • Before a big launch: Clone the bridge you plan to change and keep the copy paused as a fallback.

Status dots in one line each:

  • Green: the last run delivered.
  • Amber: enabled but not run yet, or the last run was partial.
  • Red: the last run did not deliver.
  • Grey: paused.

Hover the dot to read its meaning.

Finding a bridge fast:

Type part of a name, an app or a list in the search box, such as beehiiv, and only matching rows stay. When nothing matches, the list says No bridges match your search.

Tips:

  • Give bridges names that say source and goal, such as Discovery calls to Mailchimp.
  • Pause, rather than delete, when you are unsure. Nothing is lost while paused.
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