Will WP Sync import my existing list?
A new bridge relays contacts who appear after it starts watching, so it never sweeps in a whole list by surprise. To bring across people already on the list, click Backfill on the bridge, or Migrate for a very big list.
How many bridges can I build?
WP Sync does not limit the number of bridges. Build as many as your site needs.
Does WP Sync send emails to my contacts?
No. It hands each contact to the destination app you chose, and that app does the sending.
Do my contacts pass through your servers?
No. Everything runs from WordPress on your own site, and your keys and tokens stay in your own database.
Do I need the packs?
Not to start. Core alone bridges the 39 built in email apps and CRMs. The Pro Pack adds 13 connectors for forms, webhooks, Google Sheets, webinars and project tools. The Connect Pack adds 125 apps, including stores, payment platforms, calendars, lead ads, courses, chat, help desks, Events cards and posting destinations. With both, the Add-ons tab counts 177 connections. Each pack has its own key.
Why are there 40 autoresponder cards for 39 apps?
AWeber has two ways to connect, Developer OAuth and Legacy, so it has two cards. The ResultsAiX Mailer card sits in the ResultsAiX Connections section once the Mailer is active.
Can one bridge feed several apps?
Yes. Add as many destinations as you like, each with its own list, action, field mapping, delay and drip.
Why can I not select an app as a source?
Either it is not connected yet, or it is a destination only app. Check its card on the Connections tab, where Source or Destination is listed under its name.
What does a BETA badge mean?
The connection works and is still being confirmed on more account setups. Every connection is currently marked STABLE.
Can I feed a new account slowly?
Yes. Set a drip on the destination, such as one contact every five minutes or fifty an hour. See Drip Delivery For Warming Up A New Account.
Can I move a really big list?
Yes. Click Migrate on the bridge. It works through the list in the background, 100 contacts at a time, and you can pause, resume or cancel.
How fast is a sync?
Push sources deliver within seconds of the event. Polled sources are checked every five minutes, and Run Sync Now checks on demand.
Can I see how my syncs are doing over time?
Yes. The Dashboard shows trends, a daily chart in four styles, health rings, ranked bridges and destinations, and a CSV download.
Can WP Sync send purchases to Meta?
Yes. Meta Conversions (CAPI) in the Connect Pack sends Purchase, Lead and other events to your Meta Pixel, with personal details hashed.
Can I test without emailing a real customer?
Yes. Test runs a no-write preview, and Send live test delivers a contact you choose, such as your own address, with a one click clean up.
Does it work with the other ResultsAiX plugins?
Yes. ResultsAiX Mailer and ResultsAiX Payments are built in, ResultsAiX Webinars, ResultsAiX Commerce and WP Conversion Tracker have connections, and captured contacts are announced to ResultsAiX Optimize.
Can I move the plugin to a different site?
Yes. Click Deactivate This Site in Settings on the old site, then activate on the new one. You can also Remove another site from the Activated Domains list to free its slot.
Is the Activity Log private?
It stores the contact details that moved through your bridges, on your own site. Clear it any time from the Activity Log tab or the Settings Danger Zone.
Where do I get help?
Open Diagnostics, click Copy Report for Support, and open a ticket with support. Your licence keys, downloads and invoices are in your account portal.
Does WP Sync keep two apps in step both ways?
Build two bridges, one in each direction, with different lists. A bridge cannot send to the same list it reads from, so contacts never loop.
What if one destination is down?
The other destinations still deliver. The run is marked Partial and the Activity Log names the destination and its message, so you can send the person again with Send live test.
Can I pause everything at once?
Yes. On the Bridges tab tick the box next to the bridge count to select all, then click Pause in the bulk bar.
Can I change a bridge's source later?
Yes. Click Edit, then Edit on the Source app step. The bridge carries on from the moment you save.
Can I export my sync numbers?
Yes. The CSV button on the Dashboard's daily chart downloads the chosen range.
Does WP Sync work on a staging site?
Yes. A staging copy uses one of your activation slots. Use Remove in Settings when you retire it.
Can I use WP Sync to copy a list once and stop?
Yes. Build the bridge, run Backfill or Migrate, then pause the bridge.
Can a bridge run on a schedule?
Polled sources are checked every five minutes. To hold deliveries until a set time, give the destination a Wait until delay.
Does WP Sync keep a copy of my contacts?
Only the Activity Log entries, on your own site. Clear them any time.
What happens if I delete a bridge?
It stops relaying and its queue is no longer delivered. Contacts already in your apps stay where they are.
Can I see which bridge sent a contact?
Yes. The Bridge column in the Activity Log names it, and History on each bridge lists its runs.
Can WP Sync send to Google Sheets?
Yes, with Google Sheets Connect in the Pro Pack. Each contact becomes a new row with every field the source sent.
Can I post new blog posts to social channels?
Yes. The RSS Feed source in the Connect Pack, with Slack Post, Discord Post, Telegram Post, Facebook Page Post, Instagram Post, Bluesky or Mastodon as destinations.
Can a bridge remove people as well as add them?
Yes. Destinations can unsubscribe, remove a tag or update fields, where the app supports it.
Does a filter stop the contact from being logged?
No. Filtered contacts are logged as Skipped by filter, so you can see the filter working.