🔑 Installation And Licence Activation

Engage asks for your licence key once, right after you install it. Until the key is active, the only Engage screen is the activation page and nothing shows on the front of your site, so you can install it on a live site safely.

Where to find it:

After you activate the plugin, a new ResultsAiX Engage item appears in the left hand WordPress menu. Click it and you land on Enter Your License Key.

Installing the plugin:

1. Download the plugin zip from your purchase email or your customer portal.
2. In WordPress go to Plugins, then Add New Plugin, then Upload Plugin.
3. Choose the zip file and click Install Now.
4. Click Activate Plugin.
5. Click ResultsAiX Engage in the left hand menu.

Activating your licence:

1. Find your key. It was emailed to you from info@resultswithkevin.com the moment you bought, and it starts with AIENGAGE.
2. Paste it into the License key box exactly as it appears in the email.
3. Click Activate License.
4. You are taken to the Dashboard and every tab opens up.

Any Engage key or Bundle key goes in the same box. Every key includes everything, the AI features too, so there is never a second key to look for.

If you open an Engage address before activating, for example a bookmark to the Campaigns tab, Engage takes you straight to the activation page so you can finish the job.

Your licence panel:

Your licence lives at the top of the Settings tab. It shows:

• License Key, masked so only the last characters show
• Status, for example Active
• Licensed To, the email on the licence
• Change License Key, with a Replace key button if you ever need to swap keys
• Refresh License Info, Deactivate This Site and All my keys and downloads

One key covers 3 sites:

To move Engage to a new site, open Settings on the old site and click Deactivate This Site. That frees the seat, and you can activate the same key on the new site. Your campaigns and settings stay on the old site, untouched.

If the licence server is busy:

If Engage cannot reach the licence server at the moment you activate, it trusts your key straight away, shows Activated on this site, and finishes the check later. It retries once a day on its own. The Diagnostics tab shows License synced with server as Synced once that check is done.

Deactivating the plugin:

Deactivating Engage in the Plugins screen frees the licence seat but keeps your stored key, so reactivating is one click and you never need to find your email again. Your campaigns, statistics and leads are kept too.

A real example:

Northside Coffee Roasters runs their shop at yoursite.com and a staging copy for testing. They activate the same key on both. When the staging copy is no longer needed, they click Deactivate This Site there, and the seat is free for their next project.

Checking everything works:

1. Open the Diagnostics tab.
2. Under Health Check, License should read Active, PRO unlocked.
3. License synced with server should read Synced.
4. WordPress REST API reachable should read Routes registered.

Updating Engage:

New versions appear on the WordPress Plugins screen like any other plugin update. Click Update now. Your campaigns, statistics, leads, connections and settings are all kept, and campaigns built on an older version pick up any new settings with sensible defaults.

Tips:

• Keep your purchase email in a folder called Licences so the key is always one search away.
• Use Refresh License Info after changing anything in your customer portal.
• Next, read Quick Start: Your First Campaign.