Short answers to the questions people ask most. Each one points to the guide with the full detail.
Is this legal advice?
No. ResultsAiX Consent is software. It asks, it holds scripts back and it records each answer. The generated policy pages are a starting point you read and adjust to fit your business.
Does it work with a caching plugin?
Yes, by design. The page is identical for every visitor, so a cached copy is correct for all of them. The banner and the scripts are decided in the visitor's browser. Clear your cache once after switching the banner on. See Blocking Scripts Before Consent: How It Works With Caching Plugins.
Does my checkout keep working?
Yes. Stripe, PayPal, Google reCAPTCHA and Cloudflare are treated as essential and start as Never block. See Built-In Services List, Your Own Blocking Rules And The Testing Switch.
How do I get started quickly?
Press Set me up and switch it on on the Dashboard. One press scans your site, fills in your cookie list, builds your cookie policy page and switches the banner on. See Five Minute Quick Start With Set Me Up.
Does the scanner find every cookie?
It reads your pages and your server's cookies, then offers what each service it found is known to set. You can add any other cookie by hand with Add a cookie. See Cookie Scan, Cookie List And Tracker Watch.
Does it store IP addresses?
Never the raw address. It stores a one-way fingerprint, or nothing at all if you choose Store nothing at all on the Settings tab.
Is visitor data sent to an outside service?
No lookup service and no translation service is called. Answers are recorded on your own site.
Should I block Google Tag Manager?
The recommended setting leaves it running and governs its tags through Consent Mode, because blocking the container blocks every tag in it. See Google Consent Mode v2: Signals, Switches And Tag Manager.
Why does the banner not show for me?
You have probably already answered. Use a private window, or the See it live button on the Dashboard.
How do visitors change their mind?
Through the small floating reopen button, or a link made with [rxc_preferences]. See Letting Visitors Change Their Mind: Reopen Button, Shortcode And Consent ID.
I added a new tracker. What now?
Add its cookies on the Cookies tab, check its row on the Blocking tab, then press Ask everyone again on the Settings tab.
Which languages does the banner speak?
English, German, French, Spanish, Italian, Dutch, Portuguese, Polish, Swedish and Danish, picked by the visitor's browser. Your own wording always shows in your site's language.
Can I use it on landing pages outside WordPress?
Yes. Paste the line from Show this banner on your other pages on the Banner tab. See Showing The Banner On Landing Pages WordPress Does Not Build.
Can I use it with the ResultsAiX Theme's cookie notice?
Yes, with nothing to set. While this banner is on, the theme's notice steps aside by itself, so visitors are only asked once.
Does deleting the plugin remove my consent records?
The consent log stays, on purpose. If you want the records gone, use Empty the log on the Consent log tab, with its typed DELETE confirmation.
Can I copy my setup to another site?
Yes. Use Export and Import under Move this setup to another site on the Settings tab.
How long is a choice remembered?
180 days from the start. Change it under Remember a choice for on the Settings tab, anywhere from 1 to 730 days.
Can I keep consent records forever?
Yes. Set Keep records for to 0 on the Settings tab. The default is 365 days, and the most you can set is 3650.
What is the Unclassified group for?
It holds any cookie you have not filed yet. Visitors see it with its own switch, which starts off. File each cookie into a proper group on the Cookies tab, and the Dashboard checklist item Every cookie is filed ticks itself.
Can I show the cookie list on another page?
Yes. Put [rxc_cookie_table] on any page, or [rxc_cookie_table category="analytics"] for one group.
Can I change how the admin screens look?
Yes. Appearance on the Settings tab changes the colour scheme of the plugin's own screens. The banner's colours are on the Banner tab.
Where do I get help?
Open the Training tab, or copy the Support report from the Diagnostics tab and open a ticket here: https://resultswithkevin.com/portal/index.php